PRIVACY POLICY

The information we collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we seek to collect further information about the individual web pages that you view. We refer to this automatically collected information as “Device Information”.

Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or pages you view, search terms, and how you interact with the Site.

Contact Information:

When you use our contact forms we collect the following information:

Name
Email address
Phone number

We use payment gateways to manage your payments, this means that we do not store any bank details on our site, there is more on this later.*

If you opt-in to join our mailing list you will be asked to provide us with your name and email address. To be clear you can only join our mailing list by entering your details in our form*

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

More about Cookies

We use cookies to improve your experience while you navigate through the website. We split our Cookies into two categories necessary and non-necessary.

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionalities and security features of the website. These cookies do not store any personal information.

Any cookies that may not be particularly necessary for the website to function and are used specifically to collect user personal data via analytics, ads, and other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

When you visit our site you will have the opportunity to accept or reject consent on our cookie use.

How and why we use personal information?

We use the contact Information to communicate with you to send you newsletters or talk to you.
We use the Device Information that we collect to load the Site accurately for you, and to perform analytics on site usage to optimise our website.

How long do we keep your Personal Information?

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning. We’ll keep the personal data you give us for five years so we can comply with our legal and contractual obligations.

Sharing your Personal Information

We share your Personal Information with the below third parties:
Google Analytics – to help us understand how our customers use our site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Kartra – 

Finally, we may also share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights

Your rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact 

If you have the right to complain to the ICO if you believe we are unlawfully processing your personal data, to make a complaint please visit.

Changes

We last updated our policy on 18/11/2023. We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

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